Duncan

Head of UX
My background is in service design and I enjoy seeing insights emerge as we synthesize design solutions from our user research. When I'm not explaining (to anyone that will listen) that Graphic Design is not User Experience Design - I can be found with a handful of hot metal held in my inky fingers.
Contact Duncan
designbrown.com
www.detyro.co.uk

Duncan's Posts

Events, UX
30 Apr 2010
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EEK! Three Weeks to SPA2010

EEK! Three Weeks to SPA2010

So… We’re all set for our ‘Persona Driven Development Workshop’ at SPA2010, right? OK – well… nearly. Sarah has done a really nice presentation. But… the workshop materials are not entirely done done. I’m not panicking too much yet – after all there are four three weeks to go! SPA…

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UX
7 Apr 2010
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Duncan: On The Impossible Bloomberg Makeover

Duncan: On The Impossible Bloomberg Makeover

Check out this great article from Dominique Leca over at UX Magazine: The Impossible Bloomberg Makeover It includes some concepts from IDEO who submitted a redesign proposal back in 2007… The comments are also interesting and focus on the fact that to an outsider Bloomberg might ‘look’ ugly, but to the actual ‘Bloomberg…

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UX
4 Mar 2010
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Narrative Journey Maps

Narrative Journey Maps

Introducing Narrative Journey Maps The UX team at Caplin are always looking for ways to enhance our Usage Centered Design (UCD) process and tools because we realise the importance of UCD in helping us to uncover the pain points of our users. When designing/refining application ‘flow’ one of the tools we use…

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UX
20 Jan 2010
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Livescribe – as tool for Contextual Inquiry

Livescribe – as tool for Contextual Inquiry

Livescribe is a tool I’ve been using for a year or so now within the UX team here at Caplin, to capture notes from design meetings and ongoing UCD contextual inquiries. It’s a great tool and is also discreet – useful in contextual scenarios where setting up a video recorder…

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UX
27 Nov 2009
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Personas in the driving seat? our worksh…

Personas in the driving seat? our workshop @ the 2010 SPA conference in May http://www.spaconference.org/spa2010/sessions/session276.html ‘Persona-driven development – can it work for you?’ Has now been accepted!

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UX
15 Oct 2009
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UX: Time to get emotional

In Tales from a Trading Desk, this week Matt Davey has picked up on an interesting article about UX and ROI. I like this sound bite: Also, if you create great UX it will always lead to better user satisfaction, joy and happiness – and it’s a well know fact…

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Events, UX
19 Jun 2009
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UX London 2009 Pencasts

NOTE: this page might take awhile to load… and/or you might need to refresh the page for the pencasts to display (don’t ask me why ) Peter Merholz Merholz-UXLondon2009brought to you by Livescribe UXLondon 2009 Peter Merholz p2brought to you by Livescribe Don Norman Norman-UXLondon2009brought to you by Livescribe Jared…

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