Is Google Search Dead?

Over the past nine months I have been finding myself using Google search less and less. In fact it is no longer my first option to find relevant material in my field of expertise. My loyalties have shifted to Twitter,  and turns out that I am not alone in this behaviour! Listening ...Read More

Liquid Networks and Borrow Hunches

How to innovate according to Steven Johnson... "Go for a walk; cultivate hunches; write everything down; but keep your folders messy; embrace serendipity; make generative mistakes; take on multiple hobbies, frequent coffee houses and other liquid networks; follow the links; let others build on your ideas; borrow, recycle, reinvent." If you only ...Read More

UX Definition Myopic?

I am starting to get a little frustrated on the volumes of tweets and blogs I am reading about UX, mainly because my vision and what we are doing here at  Caplin gets watered down through most people's myopic view of what we mean by UX. I read a ...Read More

Virgin Galatic: Innovation Tips

Yesterday I attended the BlackBerry Innovation Forum 2010, London.  With the theme "Love Big Ideas" and the reference to "Innovation" I thought I might be enlightened on how BlackBerry drive innovation and create those big ideas - silly me. After sitting through what was the equivalent of The Truman Show where ...Read More

Collaborative Culture = Innovative Thinking

If companies are thinking about doing more “innovative thinking”, there is a lot of supporting material to provide evidence this is the right way to go – literature, studies, articles and examples out there that focus on innovation rather than maximising profit. Take a look at John Kay’s “ ...Read More

What's in a Persona?

Personas are a tool we use at Caplin to help us REALLY understand who our users are and engage everyone in the company in building something compelling that will delight our users. No I am not talking about a ...Read More

SPA 2010 – PDD & other interesting stuff

A big thank you to all the attendees of our Persona Driven Development (PDD) workshop at SPA 2010.  This was the first ever external lead session of ours and what a great conference for Duncan and I to debut at.  We thank you all for your energy in the session ...Read More